Announcement

Collapse
No announcement yet.

FedEx Issues th

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • pearlescence
    replied
    That sounds like local disorganisation. I've had shipments from Hong Kong via Fedex arrive on the morning of the third day after shipment.

    Leave a comment:


  • lary007
    replied
    Yikes.. that is definitely annoying. I haven't had any issues lately.

    Leave a comment:


  • TriciaS
    started a topic FedEx Issues th

    FedEx Issues th

    I've been having trouble with FedEx deliveries from Sea of Cortez Pearls and Pearl Paradise, and I'm wondering if it's a local thing or whether it's more widespread. (I apologize in advance for the rather long rant...)

    I was due to receive packages via FedEx from both Sea of Cortez and Pearl Paradise on the same day earlier this month; both required signatures. So I patiently sat waiting most of the day for FedEx to show up. I had a Zoom meeting early in the evening but I sat where I could be seen from the door. After the Zoom meeting, I noticed that FedEx had left a tag on the door indicating they tried to deliver the package and would try again the next day. Frustrating but not really FedEx's fault as I know our doorbell doesn't always work. So, I received an email the next morning saying the packages were on the truck and would be delivered within a five hour window. This time I put a note on the door requesting that they knock. I sat at home, by the door, for this time window. It comes and goes, but no delivery. I checked the tracking number online and see that the package has been returned to the local FedEx facility; no explanation given. I called FedEx, they apologized and said it would be sent out the next day. So...I sat at home, by the door for a good part of the third day. The packages are finally delivered. The outer envelope of the Sea of Cortez shipment was dirty and the boxes inside the envelope had been opened. Fortunately, both items were fine. The Pearl Paradise package looked fine outside and in.

    Last week I placed another order with Sea of Cortez. This morning I received an email from FedEx and Sea of Cortez saying that the package was out for delivery. I waited by the door for most of the day and evening. I checked the tracking number online around the time the delivery window expired...and see that the darn package was returned to the facility with no attempt at delivery! Not only that, but I can see that the package has been at the local FedEx facility for SIX days before they even attempted to deliver it. I called FedEx; the rep says they didn't put it out for delivery earlier because it" wasn't due to be delivered" before today? And he says that perhaps it was returned today without a delivery attempt because it is from Mexico and maybe they need to check it!? Huh?!

    So, it looks like I'll be spending tomorrow by the door waiting for FedEx again.

    Ok...done with my rant. Anyone else having problems with FedEx?
Working...
X