The effort PP goes to giving exceptional customer service when an error occurs truly seems diminished by calling the replacement pearls a "guilt strand". Who is gloating over this?
Wow! Yes, I think 50 inches of Tahitians should keep you very happy. Looking forward to photos.
I agree with Pattye on the use of the term "guilt strand". I cringed each time it was used over on the other forum. It has a negative connotation and the way it has been used does sound like the poster is gloating.