experience with Integrity Pearls
experience with Integrity Pearls
Since the last posts address hope for the future of his business - here's a recent experience.
I started out trying to buy during the September sale, and ran into trouble, all on my end of things, from a virus on my computer to a delay in being able to pay for the purchase due to my bank being sold to another bank.
Doug, et al, were the very soul of patience, grace and friendly compassion as I hit one stumbling block after another. They've even spent some hours working on a personal and a national holiday.
I finally made my order and within a day of getting confirmation of payment from paypal, they shipped. The shipment went out from Los Angeles on Monday morning, and here, on Wed afternoon - I have my pearls! They're lovely, and as described (except that the strands are 15", but I have to read up on that because there seems to be some sort of "understanding" that 16" can= 15", maybe for larger size pearls? and I'm new and have a lot to learn) and I couldn't be happier.
It means a lot to me to have the pearls I receive match the description, since I'm new to pearl buying and don't really have any 'throw-away pearl' wiggle room. I have to be able to use 95% of what I buy.
The pearls seem to be very close to the largest mm of the size range, too. I'll pull out my calipers later, but I don't expect any sad surprises.
So, there you have it! I couldn't have asked for a nicer interaction. I think they're going to Death's Door to be great pearl suppliers. I like them, I'm happy to recommend them.
