Thank you for posting this story Jeremy. I am unfortunately the guy he wrote this story about. This is a very bad situation for myself and my family especially before the holidays. The open a pearl live business was so much fun for myself and our consumers. I have been reading threads on here over the past several days and educating myself, and I already know that many of you think we as open live people are scam artist etc. I can assure you this was not our case personally, I felt as if I did my homework I studied for weeks before ever making my first purchase and at the end of the day still fell short. I even went as far as bringing them to a "real" jeweler and allowed him to cut some in half to see what we actually had. He said his findings were surprisingly good, he himself even acted surprised of the quality of our pearls. Well I believe the good lord lead me straight to Jeremy (Kind of strange the first person I call happened to be him.)After speaking with Jeremy I felt like I was punched in the gut. For now I would like to remain under an anonymous name until I can figure out what legal obligations I have to take from this point forward.
Just to follow up on the story, we do all business transactions through Paypal we even have paypal debit cards. Paypal had a buyer protection policy however so far our story isn't seeming as if we are going to have a happy ending. Paypal stated a police report has to be filed before we can be refunded our money. Police came to our house and "investigated" the situation. The end result was they had no proof we were not shipped our items and there is no charge that is black and white that they could charge the company with since they are international. So as of now it seems as if we just lost out on the money we spent.
To add to detail that Jeremy himself did not hit on, one of our orders was placed on the ninth at 10.55.11 pm they even sent paypal a tracking number from 4 am on the ninth almost 19 hours before the order was even placed.
The box total weight did not add up either, The box had a weight of 3.6 lbs and was roughly 8x8x14 this box was suppose to include a large volume of oysters 100 jewelry boxes and nearly 165 pieces of sterling silver jewelry. So as if the weight of the box was not a dead give away I sure wish someone would teach me how to pack all of this inside of this small of a box.
At the end of the day this is unfortunate and I pray this does not happen to anyone else. I still have 30+ customer orders to fulfill and no jewelry to put it in. As Jeremy stated in the beginning I had taken everything to reinvest into the business. This has been one terrible way to have to learn.
