I don't post too often in this section, but I know people are always looking for recommendations of different findings companies, so I thought it important.
First, this is NOT a recommendation of Milsons Findings. It's the opposite. Their Website is milsonsfindings.com.
Elia was working with a customer that wanted a particular clasp and the customer found it on Milsons' Website. We had never worked with them before, but with a resale number we gave them a call.
Elia asked them if the customer decided she didn't want it after seeing it, what their return policy was. They stated it was two weeks.
The clasp was shipped, arrived, but was the wrong clasp - not the clasp in the picture. Elia shipped it back and now they are refusing a refund.
The clasp wasn't cheap, so we are filing a charge back of course. But I definitely want to caution other PGers out there about Milsons Findings. It is a huge hassle when you have to deal with shady suppliers like this, so I definitely recommend staying away.