I’m writing to ask for advice about a Tahitian baroque necklace purchase I just made from thepearlsource.com. Background: Searching on the internet on Mon. night 12/5, I ran across what appeared to be a beautiful strand on their site:
go to thepearlsource dot com and then: 8-10mm-Dark-Tahitian-South-Sea-Circle-Baroque-Pearl-Necklace_10_collection_92 (sorry, but this forum seems to limit urls in posts...)
I thought the AAA rated quality, color, and very high luster of the heavily circled pearls were perfect, and what completely sold me was the statement directly underneath the picture: “The photographed necklace is the EXACT strand you will receive”. I ordered it that night and immediately received an email confirmation.
I went back on the website the next morning, 12/6, to show a friend what I thought would be a similar, but not the exact strand and was surprised to find that “my” strand that I had ordered the night before was still for sale! I immediately called thepearlsource and spoke with a salesperson, who told me that “95%” of the photos on the site were of the actual strands, and that I would in fact be receiving the strand I had viewed even though it was still at that point on the website for sale. I immediately went back on the site and made several screen captures of the page with “my” strand, moving the magnifier on the page around to get several different up-close views. This is one of the four screen shots I took:
Note the “The photographed necklace is the EXACT….” wording underneath the necklace in my screenshot above from this morning. Now click on the link at the top of my post again. The wording is gone (gone as of 12/6 around 4pm), but the necklace pictured is still “my” necklace.
So what do you think is actually in the box that was shipped to me Wed., to arrive on Friday? Will it be the “EXACT” strand I was told I bought or a different one? Would you be concerned about this retailer after reading this? Any prior experiences with thepearlsource dot com? Any advice?