Yes, my pictures appear darker than real life too. The first set of pics were taken on a very cloudy day. The 2nd set was in the shade (backyard table was covered by the roof of the house). It is more silvery/gray in real life.
Have you tried the chat feature with PP or call them? They can pull the actual strand out of the vault and discuss it with you.

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. I was contemplating your lighter strand so we must have similar tastes.

