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  1. #1
    Natural Pearl Senior Pearl-Guide.com Pearl Expert baby nurse's Avatar
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    Default Difficulty Logging On?

    Anybody else having difficulty logging on to PG? I have been for over a week, usually between 11pm and 1am east coast time. This evening I wasn't able to at all. I keep getting a "Database Error" message.

  2. #2
    Natural Pearl Senior Pearl-Guide.com Pearl Expert Sanippy's Avatar
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    Mar 2015
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    Yep! I haven't been able to login all day and have experienced issues intermittently lately too.

  3. #3
    Second-graft Pearl Senior Guide Member kalmen22's Avatar
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    Jan 2016
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    Default

    Same for me

  4. #4
    Pearl Enthusiast Senior Pearl-Guide.com Pearl Expert Pearl Dreams's Avatar
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    Me too.

  5. #5
    Pearl Scholar Senior Pearl-Guide.com Pearl Expert pattye's Avatar
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    Dec 2005
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    yes, me too.
    Pattye


    PatriciaSaabDesigns.etsy.com

    facebook.com/PatriciaSaabDesigns

    SO MANY PEARLS, SO LITTLE TIME----

  6. #6
    Second-graft Pearl Senior Guide Member perlas's Avatar
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    May 2006
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    Andorra and Manila
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    +1 for me.
    ______Perlas
    o-o-o E Unio Plurum o-o-o

  7. #7
    Natural Pearl Senior Pearl-Guide.com Pearl Expert Sanippy's Avatar
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    Mar 2015
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    Melbourne, Australia
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    Default

    Also some of my posts have been disappearing!

  8. #8
    Rare Pearl Senior Pearl-Guide.com Pearl Expert CathyKeshi's Avatar
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    Mar 2014
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    Default

    At least 2 weeks, maybe even 3, since it started, although it's gotten worse, then better, then worse again. I've reported the issue; Kevin said he wasn't aware of any issues but would check on it. Also reported through the "error message", where a person named Kristian from the server host promised to look into the issue and resolve; Kristian has followed up several times to ask questions about timing etc. Tonight is the longest I haven't been able to log in I think. I had some posts disappear too, and lost photos, then had double posts etc. while fixing/flipping images too. Hope it gets resolved soon.
    Cathy

    CathyKeshi

  9. #9
    Natural Pearl Senior Pearl-Guide.com Pearl Expert
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    Me too. Since several days. Now I had an error with submission message.
    Last edited by Pareltje; 03-03-2017 at 10:47 AM.

  10. #10
    Natural Pearl Senior Pearl-Guide.com Pearl Expert newberry's Avatar
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    San Diego, Ca
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    Me too, off and on for days.

  11. #11
    Rare Pearl Senior Pearl-Guide.com Pearl Expert
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    South Australia
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    Perhaps the Pearl Party Peeps are attacking us lol Seriously I couldn't get on today until just now..so basically all day it was out. I too get that error message. It's been happening for weeks but today was the worst.

  12. #12
    Super Moderator Senior Pearl-Guide.com Pearl Expert jshepherd's Avatar
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    Marina del Rey, CA
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    I think it is a host issue. Kevin and I are both in Hong Kong right now so there isn't anything we can do about it, but there have been web lately (last week PayPal, Netflix and others were taken offline) and I am suspecting our host is having similar issues right now.
    http://www.theverge.com/2017/3/2/147...nternet-server

  13. #13
    First-graft Pearl Senior Guide Member moneymeister's Avatar
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    Jan 2016
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    Virginia
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    Default

    Thanks Jeremy, sounds reasonable.
    Hanadama, A guess, but the lost posts could be a restoration of the site back up to a saved time point before a recent post.

  14. #14
    Rare Pearl Senior Pearl-Guide.com Pearl Expert CathyKeshi's Avatar
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    Mar 2014
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    Northeastern Pennsylvania, USA
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    Here's what I got from the host company today, in regard to reporting the outage and error messages. Kristian seems committed to fixing whatever is going on, and does refer to outages affecting other websites. Hopefully, patience and persistence will resolve this. I can't help wonder if this is computer codespeak for "Those pearl people talk a lot more than we thought they would ... and oh, the photo posts, sigh ... " LOL :

    Hello Catherine,

    First of all I would like to apologize for the inconvenience.

    We had to reconfigure our mysql server because some websites are also having database errors. The websites went down unexpectedly during the time were working with the mysql server.
    We continuously worked until we fixed and the mysql went back up again.

    Again, I would like to apologize for what happen.

    The last last time issue was from pearl-guide hosting account hitting the allocated hosting resources. I will schedule a forum optimization for pearl-guide as soon as possible.

    Let me know if you have any questions.

    Regards,
    Kristian
    Cathy

    CathyKeshi

  15. #15
    Natural Pearl Senior Pearl-Guide.com Pearl Expert Purranha's Avatar
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    Sep 2015
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    New York, NY
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    Woooohoooo! Adding "IT Officer" along with "Official Flipper/Rotator" to Cathy's title on PG!

    The database errors have been KILLING me!

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