Anyone who purchased jewelry from Vantel Pearls, as well as consultants for the company.
What's Going On?
Consumers have complained of a number of problems with Vantel Pearls, including delayed shipments and poor jewelry quality. Now, attorneys working with ClassAction.org are investigating whether a class action lawsuit can be filed to help customers and consultants get refunds.
How You Can Help
If you purchased jewelry from Vantel Pearls or were hired as a consultant, tell us about your experience by filling out the form on this page. Any information you can provide may be helpful in getting a class action lawsuit started.
How a Class Action Can Help
A successful class action lawsuit could help consumers get refunds for their orders and force the company to change its business practices.
Attorneys working with ClassAction.org have opened an investigation into Vantel Pearls. Consumers have reported that their shipments have been delayed and that the jewelry is low quality, worthless and sometimes breaking within two to three uses. As a result of these complaints, the attorneys are asking to hear from anyone who purchased the pearls or served as a consultant for the company. They are looking into whether a class action lawsuit can be filed against Vantel Pearls, but first need to speak to people who purchased and sold the pearls to gather more information.
If you bought jewelry from Vantel Pearls or acted as a consultant, tell us your story by filling out the form on this page. Any information you can provide can help the attorneys determine whether a class action can be filed to help consumers get refunds.
What Problems Are People Having?
During a Vantel Pearl party, guests are invited to select an oyster that contains “a beautiful, genuine pearl.” This pearl can then be mounted into a piece of jewelry sold by the company. We’ve received complaints from party goers, however, that:
The jewelry isn’t being delivered or is taking several months to arrive
If the shipment arrives, the jewelry isn’t sterling silver and isn’t the pearl picked out by the customer
The jewelry is breaking within two to three uses
The pearls are breaking and/or falling off
The jewelry is changing color
The pearls are fake and were placed into the oysters
In addition, Vantel Pearls is allegedly telling customers to contact their party consultants regarding delayed or missing orders, refunds and reimbursements, and complaints about jewelry quality. In cases where the jewelry hasn’t arrived, the company is allegedly telling shoppers to call the local police on the consultant – claiming he or she has “stolen their money.” In essence, Vantel Pearls is reportedly trying to avoid responsibility for its product and instead “passing the buck” to its party consultants.