[Mervione]

Wow, great costumer service!

[Reiah]

I think that's AMAZING customer service.
I want freshadamas in every color and every size with this kind of service.

[jshepherd]

Originally Posted by jerin

As for Jeremy´s offer to replace them - that I call a real vendor´s behavior as there would be no many offering such generiousity - on the other hand it might be interesting to get that strand so perhaps some "internal investigation" might take place.

How right you are .. how right you are!

[airdancer]

Wow that's amazing. Some investigation would be great. i would really like to know what i did wrong - or is it aggressive (insert Josh's sig here) body oils. I'll take a picture of my strand it this evening and post it here.

Raisondetre, Caitlin and Jerin, thanks for sharing your experience. If I have the funds available, I'll buy a strand of exotics for everyday use.

[Pearl_dreams]

For what it's worth, I wear my round exotics more than any other of my pearls (I have them on now) and they still look as good as when I first got them. In fact, none of my CFWP from Pearl Paradise show any wear or loss of luster at all.

However, I don't wear them when I have sunscreen on my neck-- I decided not to expose them to the chemicals. When wearing sunscreen I wear my other necklaces instead.

Strictly speaking, the exotics were not entirely untreated-- but they had "no treatment except polish", per Jeremy (post #152 on the "Did you get your exotics yet?" thread.) I wouldn't think the polishing would decrease their durability, though; why would it?

[Pearlgully]

Originally Posted by jshepherd

It sounds like some sort of damage. It may not even be damage caused by you, but some sort of prior exposure.

I'm just wondering......... when pearls are mailed internationally, are they x-rayed by customs? If so, I have to believe this can not be a good thing for pearls.

Also, could the temperature in the mailing facilities have a detrimental effect on pearls?


Gail

[Pearl_dreams]

The question about the effect of X rays is a very good one. Especially for anyone traveling with pearls while on vacation.

[Hanaleimom]

Originally Posted by Pearlgully

I'm just wondering......... when pearls are mailed internationally, are they x-rayed by customs? If so, I have to believe this can not be a good thing for pearls.

Also, could the temperature in the mailing facilities have a detrimental effect on pearls?


Gail

Hi,
Tahitian pearls are x-rayed to determine if the nacre is thick enough to be exported...so I don't think x-rays are bad for pearls. Unless the ones used by customs are more intense/stronger than normal nacre checking x-ray done in Tahiti?

[airdancer]

Sorry, I didn't take very good pictures.

Picture of strand now
This is taken in fluorescent white lighting - the colour is inaccurate. The strand is rosier and is not as dull as pictured.

This other picture is taken in march in evening light. This picture close to what I saw when I first opened the box. At this time, I already thought the strand is not as pretty as it first came. The colour in the picture looks quite peachy but it's the camera picking up the colour.

Comments welcome!

Jeremy, your unexpected generosity is appreciated but I don't think you should take back this strand when it cannot be sold. Perhaps if you could take a look at these pictures and comment on them before you decide that I should send it back. I mean if it is something that I did wrong, I would run into the same problem with another new strand.

[Pearl_dreams]

I think the photo's being a little out of focus makes it hard to judge.

Maybe take another photo, with similar lighting as the one in March?

[jshepherd]

Originally Posted by airdancer

Sorry, I didn't take very good pictures.

Picture of strand now
This is taken in fluorescent white lighting - the colour is inaccurate. The strand is rosier and is not as dull as pictured.

This other picture is taken in march in evening light. This picture close to what I saw when I first opened the box. At this time, I already thought the strand is not as pretty as it first came. The colour in the picture looks quite peachy but it's the camera picking up the colour.

Comments welcome!

Jeremy, your unexpected generosity is appreciated but I don't think you should take back this strand when it cannot be sold. Perhaps if you could take a look at these pictures and comment on them before you decide that I should send it back. I mean if it is something that I did wrong, I would run into the same problem with another new strand.

It is going to be impossible to tell from a photo. Don't feel bad about it. Just send it back to us.

[Caitlin]

My purple freshie was one of the first Jeremy brought home. I thought it had not been processed or treated at all.

[barbie biggs]

Airdancer:
I've been thinking about this for some time.. Forgive me if you've already figured all this out but have been wondering. Where do you swim? In a pool with chlorine? The showers probably don't do much harm, we all do that but the Ph of the water might make a big difference.
Just curious.
barbie

[BluePawprint]

Great customer service .

I'm where airdancer's at, so now I'm a lil worried too!

I can't imagine adding more moisture to the air around the pearls though... it's insanely humid here. Wonder if it's the extremes of temperature- it's so hot and humid outside, that whoever sets the thermostat for ALL the buildings here almost always blasts freezing airconditioning. It's a really weird habit here which everyone complains about. But the people in-charge always bring out weird stats to show that you need a certain (freezing) temperature for comfort. *sorry about off-tangent*

The tap water here is soft... not hard water. Pool water is always chlorinated, unless swimming in the sea. Nobody swims in rivers/ lakes here. I doubt airdancer showers or swims in a strand of pearls?

Maybe it's the daily wear? Air pollution? But air here not that bad for a city.

Sorry am just thinking out loud... would love to know if the mystery's solved.

[GemGeek]

There is another reason pearls can lose their luster. If you have acidic skin, it can gradually degrade the surface. My skin eats the plating off of gold-vermeil jewelry in two or three wearings, while my quartet friends are still wearing the same gleaming jewelry two years later.

Just something to think about. I rotate my pearls so that I don't wear anything often enough to wear it out.