| I recently returned something to a trusted vendor. I was trying to decide between two pieces, and by the time I had made my decision, the preferred one had sold. So I purchased the second one - coming to Australia from the US. Just before it arrived (usually about 5 days), the vendor contacted me to say that the purchaser of the other piece, another trusted client, found the piece too large for her, and wanted to return it - was I interested? I am sure the whole process was annoying for the vendor - but I have to say that good grace on the part of all three of us meant that it was all done very smoothly. I looked at my lovely item when it arrived, then quickly rewrapped and returned it to the US (express, and insured, at my expense, I think obviously), and the other piece came to me quite quickly (it's perfect!). I think that's what happens when dealing with great vendors, and honest buyers. In your case Bodecia, you clearly don't have an honest buyer, or that ring would be winging its way back to you quickly. I think you have a scammer, and that's horrible! From my understanding, she did pay you for the ring, is that correct? If she doesn't return in, then there is no chance for a refund for her!
BTW I probably agree with the thought that if the free gift is too substantial, it suggests (to me) that as a buyer, I may have paid too much! I do enjoy the gifts I am occasionally sent, but they should be proportional to the $$ spent.
Good luck, and also silverseajewelry I think you have already waited longer than is reasonable. You are still running businesses, so think business-like and contact the buyer to say you can't hold them any longer - she will either quickly come up with the funds, or admit that it's all too much for her and probably was never going to.
Nerida.  |