Quote:
Originally Posted by silverseajewelry  Hey Dawn,
Sorry you are having so much trouble - this is a pain in the &^$%.
I agree with what others said...though I have been known to also bend over backwards to accomodate ridiculous requests, so I understand your efforts. I wouldn't offer to do any more than you already have done.
BTW, I have been holding earrings for a buyer for almost 2 weeks who said she maxed out her paypal credit line and is waiting paypal to verify her new credit card. Is this reasonable? How long should I wait? |
You've been more than generous. I'd send an email and tell her that if she isn't able to pay within 24 hours you are putting the earrings up for sale to the general public.
In a bricks and mortar store, if a credit card is refused, we'd hold the item the standard amount of time - usually 24 hours. If it was a great customer we'd extend that period. No reason to do anything different online, really.