Quote:
Originally Posted by gravityalwayswins  Hi Dawn,
I'm not a seller but my brother is a big seller. I asked him about this since as a buyer, it seemed very sketchy that she is unwilling to send it back to you. He agreed - no way you should relist without the item in hand, and it does sound like a scam, rather than an innocent buyer's remorse situation. Truth be told, you gave her excellent customer service. If she gives you negative feedback, you can reply to that feedback with something like, "Buyer wouldn't return item to me but still wanted me to reauction it." - something that would give feedback readers a glimpse into the buyer's issues so hopefully they don't poorly judge you for this one situation. |
This sounds like great advice to me. I'm a longtime eBay shopper and when I look at a seller's feedback it's always obvious when there is some scammer on one half of a transaction.
In my experience selling jewelery in the retail environment, buyers who had remorse were quick to recognize their responsibility when I reminded them of the policies. In stark contrast to the scammers and thieves.
Stand firm and your honesty and good record will win out. It does sound like a situation for contacting eBay and possibly blocking the buyer from contacting you. That much activity really would qualify as harassment unless you were striking up a friendship with the person. Plus she just sounds shady. No way should you relist without the item in hand.