| Hi Dawn,
I'm not a seller but my brother is a big seller. I asked him about this since as a buyer, it seemed very sketchy that she is unwilling to send it back to you. He agreed - no way you should relist without the item in hand, and it does sound like a scam, rather than an innocent buyer's remorse situation. Truth be told, you gave her excellent customer service. If she gives you negative feedback, you can reply to that feedback with something like, "Buyer wouldn't return item to me but still wanted me to reauction it." - something that would give feedback readers a glimpse into the buyer's issues so hopefully they don't poorly judge you for this one situation. |