[Caitlin]

I have never bought two things and returned one, so I have never thought about it. After thinking for a while……..

If I were a seller, I would certainly hope the return rate is low. But I would take sellers at their word which is “for any reason”, if I am correct. It is a very gracious offer and not all sellers make it. That kind of attitude is very old fashioned and classy and rare to find nowadays. I don’t think it is abused much either.

I do think when you are buying long distance for an important event like a wedding, it may not be much different than engaging a clerk for some time to try on every pearl necklace in the place, and then decline to buy, if nothing has all the elements you want. It may be disappointing to the sales person, but it isn’t the end of the world.

The good sales people know the gracious attitude will be remembered and the desire to see the customer get the exact piece they want will be remembered as well and both are good credit, so to speak, for the future.